Privacy Policy

Effective Date: January 1st, 2024

1. Introduction:

Welcome to Stuardly! This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users.

2. Information We Collect:

User Profiles: When creating a profile on Stuardly, both Owners and Professionals (Pros) provide personal information, including but not limited to names, contact details, and profile pictures.
Transaction Information: Information related to quotes, payments, and job details.

3. Use of Personal Information:

Platform Enhancement: Personal information is used by Stuardly to enhance the platform, improve user experience, and make informed decisions.
Communication: We may use contact information to communicate with users about their accounts, services, and platform updates.

4. Payment Information:

Payment Processing: Payments are processed securely through trusted third-party payment processors. Stuardly does not store sensitive payment information.

5. Data Sharing:

Between Users: Users may share information with each other as part of the job process, including quotes, job details, and ratings.
Service Providers: We may share information with third-party service providers for platform functionality and improvement.

6. Data Security:

Secure Transmission: We use industry-standard encryption to secure the transmission of data between users and our servers.
Access Controls: Access to personal information is restricted to authorized personnel.

7. Ratings and Reviews:

Publicly Displayed: Ratings and reviews provided by Owners and Pros may be publicly displayed on the platform.

8. Refunds and Cancellations:

Refunds: Refunds are available if an Owner cancels a job with more than 24 hours until the scheduled start time.
Cancellation by Pros: Pros can cancel a job at any time, and funds will be automatically returned to the Owner's account.

9. Release Agreement:

Binding Agreement: Owners and Pros must sign a release agreement, agreeing not to sue each other for damages related to services rendered.

10. Cookies and Tracking:

Cookies: Stuardly may use cookies and similar technologies for functionality and analytics.

11. Changes to Privacy Policy:

Notification: Users will be notified of any material changes to this Privacy Policy.

12. User Rights:

Access and Correction: Users can access and correct their personal information through their profiles.
Deletion: Users can request the deletion of their accounts and associated data.

13. Contact Information:

Questions: For questions regarding this Privacy Policy, please contact us on our website.

14. Governing Law:

Jurisdiction: This Privacy Policy is governed by the laws of [Your Jurisdiction].

By using Stuardly, you agree to the terms of this Privacy Policy.